• Manager, Maintenance Renewal

    Location PH-Fort Bonifacio, Taguig
    Job ID
    2018-11308
    # Positions
    1
    Category (Candidate Search)
    Sales
    Position Type
    Permanent
    Business Group
    SolarWinds
  • Overview

     The Renewals Manager is responsible for managing a team of inside renewals professionasls working the Asia Pacific renewal business. 

    Responsibilities

    The position also requires an ability to contribute at a global level also

     

    Achieve APAC team’s monthly and quarterly bookings target
    Creat an energized and productive environment enabling the team achieve the number
    Work with customers and partners to ensure early or on time delivery of renewals
    Manage escalations from the team
    Manage customer’s objections and challenges that are delaying or preventing on time renewals
    Work with local APAC Renewal’s Director and International Senior Director in driving and developing the APAC business
    Conduct weekly 1on1’s with the team members
    Provide real time feedback on the floor
    Engage and collaborate with Renewals Global Management team in a timely fashion
    Understand Solarwinds business model and where to seek help when needed

     

    Core Skills:

    Must possess strong leadership skills and proven track record in a target driven environment
    Experience in managing a team in a professional manner and must be able to communicate and motivate effectively
    Ability to work under pressure in a Sales environment

    Qualifications

    5 – 7 years of Team Management experience
    5+ years Experience in a sales/renewals, target driven environment
    Demonstrated ability to work in a fast paced, ever changing environment
    Ability to communicate effectively (oral and written) with strong interpersonal skills
    Ability and experience in working with CRM systems
    Experience in managing in the APAC market is a plus
    DAY SHIFT with flexibility to work different shifts if required

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