• Technical Trainer

    Location PH-Fort Bonifacio, Taguig
    Job ID
    2018-11512
    # Positions
    1
    Category (Candidate Search)
    Product
    Position Type
    Permanent
    Business Group
    SolarWinds MSP
  • Overview

    SolarWinds® MSP delivers comprehensive, scalable IT service management solutions to empower MSPs of every size.

     

    We are seeking an experienced Education Developer to design and develop technical training materials to be used in self-paced, live webinar, and instructor-led classroom training.

    Responsibilities

    Collaborates with members of the training team and product experts in designing, developing, and maintaining technical courses

    Creates learning content such as videos, interactive eLearning modules, presentations, demos, simulations, activities and assessments to be used in technical trainings

    Designs effective and visually appealing graphics to be used in training materials, following corporate brand guidelines

    Develops training components that provide engaging, challenging, and meaningful learning experiences

    Posts learning content to the company learning platform following outlined procedures

    Participates in certification and accreditation exam development, including drafting test definitions, test objectives, and items; participating in exam meetings, item-writing workshops, and beta exam reviews.

    Performs peer review of course and lab content as assigned

    Completes other learning and development related tasks as assigned

    Qualifications

    Bachelor’s Degree preferred

    2+ years of experience in a similar role required

    Prior experience with Adobe Captivate, Camtasia, and the Adobe Creative Cloud Suite is preferred

    Proven experience with designing and developing technical courses required

    Foundational knowledge of technical topics such as networking, windows operating systems, event logs, etc. preferred

    Self-starter

    Seeks challenges and takes ownerships

    Obsesses over customer success

    Executes with passion

    Goal and metric driven

    Continuously seeks to learn new skills

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